What to Do About a Bad Review
Got a bad Google review? Here's what to do in the first day: when to reply, what to say, when Google will remove it, and what never to do. Replies included.
Plain-English marketing advice for plumbers, roofers, painters and every local service business. How to get found on Google, book more jobs, and stop losing customers.
Got a bad Google review? Here's what to do in the first day: when to reply, what to say, when Google will remove it, and what never to do. Replies included.
Seven referral texts you can copy, when to send them, how to thank the customer who sent you work, and the one thing you should never trade a reward for.
Not showing up on Google Maps? It's usually one of seven things, from an unverified profile to a wrong address. Here's how to find which one and fix it.
Ten missed-call texts you can copy and paste, for working hours, nights, weekends and emergencies, plus the simple rules that get customers to reply.
A contractor website runs from about $20 a month if you build it yourself to $10,000 or more from an agency. Here's what each price really buys you.
Word of mouth is the best work you can get. But the people you're referred to look you up before they call. Here's what they find, and what to fix.
Angi, Thumbtack and HomeAdvisor can fill a slow week, but you rent every customer. Here's how to work out what a paid lead really costs you per job.
Your Google profile has a posts feed most contractors never use. Here are 12 things to post, what each one should say, and a simple monthly plan.
Most callers who hit voicemail never leave a message. They call the next business. Here's what a missed call really costs you, and the fastest way to fix it.
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